Delivery
For most products we offer 3 levels of delivery:​
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Royal Mail Tracked 48 (2-3 business days after your order is placed).
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Royal Mail Tracked 24 (For orders placed before 3pm on a business day, next business day. Otherwise, two business days after your order is placed).
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Royal Mail Special Delivery Guaranteed by 1pm (For orders placed before 3pm on a business day, next business day before 1pm. Otherwise, we will despatch on the next business day for delivery by 1pm on the following business day).
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If your order requires Age Verification, we will only deliver using Royal Mail Tracked or DPD with Age Verification. If you order before 2pm on a business day, we'll post the same day, otherwise we'll despatch the next business day.
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If your order contains one of our fabulous mirrors, we will send it separately using an insured service; our standard service for mirrors costing under £75 is Royal Mail Tracked 48 and for mirrors costing over £75 we use Parcelforce Express 48. We've included an option for a 24 hour service if you need your gift faster. If you order before 3pm on a business day, we'll post the same day, otherwise we'll despatch the next business day.
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Some of our Flint & Flame items come directly from Flint & Flame; we've specified which items on the item pages. If you order knives, they are sent by next day tracked delivery with age verification, otherwise delivery is by Royal Mail Tracked 48; order by 2pm on a weekday for same day despatch.
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If you are within 10km of Hastings we offer free local delivery for most products in 1-2 business days. A limited number of products are sent direct from the manufacturer; where we are unable to offer free local delivery this is stated on the product page.
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We only charge you what it costs us to pack and post your purchases. Postage costs are calculated by the weight and size of the products your purchase.
